"Google has updated its Misrepresentation policy for both Shopping ads and free listings within Google Merchant Center. Google said the "update provides additional examples of what the policy covers, more guidance on how to be compliant, and more information about our appeals process." Google added: Enforcement clarification: Google added additional examples around non-delivery and inoperable return/refund processes. This isn't a change to our current enforcement but a clarification for your reference."
"Support clarification: Google added additional guidance on best practices for maintaining compliance with our policy and our appeals process. Here is the shopping ads policy and here is the free listings policy - if you compare them to the old version using the Wayback Machine, there is a lot changed and added. Emmanuel Flossie dug into the differences on his blog and also posted this video on the changes: Forum discussion at LinkedIn."
Google updated the Misrepresentation policy for Shopping ads and free listings in Google Merchant Center, adding examples, guidance, and appeals information. The update includes enforcement clarification with additional examples around non-delivery and inoperable return/refund processes, clarified as a reference rather than a change in enforcement. The update also includes support clarification with guidance on best practices for maintaining compliance and information about the appeals process. The shopping ads and free listings policies now contain many changes compared to older versions accessible via the Wayback Machine. Emmanuel Flossie analyzed the differences on his blog and posted a video, and a forum discussion exists on LinkedIn. The post was pre-written; the poster is offline for Simchas Torah.
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