"Choosing a Learning Management System (LMS) is one of the most important decisions an organization can make for its training strategy. It impacts everything-from employee learning outcomes to talent retention, compliance, productivity, and the organization's ability to innovate. Yet many companies approach LMS implementation with a misleading assumption: the cost is limited to the subscription or license fee. In reality, LMS implementation has a complex cost structure."
"Why Migration Is Costly Data cleansingAlmost always required. Inconsistent formats, duplicate user IDs, and outdated records must be cleaned manually. Content compatibility issuesOlder SCORM content may not run properly on modern LMS platforms. Metadata restructuringNeeded to match the new system's logic. Testing migration batchesRequires multiple iterations. These hidden tasks increase labor hours and require technical expertise that many internal L&D teams do not have."
Choosing an LMS affects employee learning outcomes, talent retention, compliance, productivity, and organizational innovation. Many organizations assume total cost equals subscription or license fees, but implementation involves a complex cost structure with hidden expenses. Data migration often requires cleansing, compatibility fixes, metadata restructuring, and repeated testing for legacy records, SCORM/xAPI packages, certifications, compliance reports, and user profiles. These tasks increase labor hours and demand technical expertise beyond typical L&D teams. Underestimating customization, migration, and operational costs can lead to locked budgets, slipped timelines, and costly, frustrating deployments.
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