NYC public schools' remote snow day faces minor tech glitches; parents prefer traditional snow day

"NYC public schools pivoted to online learning on Monday in the aftermath of a major storm that pummeled the Big Apple with more than a foot of snow in many neighborhoods, wreaking havoc on roads and transit. Parents across the city told amNewYork that logging on to remote classes after the first major snowstorm of the winter season went okay, with only some minor bumps along the way."

"Logistically, it's been pretty fine. There were some hiccups but we eventually got into the Google Meet and eventually got access to all the stuff, said Olivia Greer, a parent from the Upper West Side. She added that the day would have been better spent if students had enjoyed some fresh air while playing in the fluffy white stuff. My own view is that I don't understand why the Department of Education is so focused on snow days being remote school, she said."

"However, a citywide Google Classroom outage at schools that use the system delayed access to the virtual learning space. Many parents received a notice from school officials alerting them that the system was not working. The notice also recommended users of Google Classroom refresh their pages or try logging in again. Schools have been working with Google leadership to resolve issues with the system, a Department of Education spokesperson told amNewYork."

A major storm dumped more than a foot of snow across many New York City neighborhoods, disrupting roads and transit. NYC public schools shifted to remote learning on Monday following the storm. Parents reported that logging into remote classes generally went okay, with only minor technical hiccups. Some families experienced initially broken links and a delayed remote learning site, but most regained access. A citywide Google Classroom outage delayed access for many users, prompting notices advising refreshes and retries. School officials coordinated with Google leadership to resolve issues. Overall, remote instruction proceeded with only minor interruptions.

Read at www.amny.com