In a recent episode of eLearning Unscripted, experts Tiffany Lombardo and Dan Parker from Cinecraft discuss the modernization of a global retailer's training program through AI and scenario-based learning. The retailer, operating nearly 6000 stores with 100,000 associates, faced significant challenges in sales training. Cinecraft conducted a comprehensive needs analysis to determine the best technological solutions for integrating AI feedback, focusing on enhancing employee confidence and providing meaningful, hands-on experiences. This collaboration showcases the essential role of instructional design in overcoming learning and development hurdles in an evolving retail landscape.
Tiffany Lombardo and Dan Parker share insights on the transformative effects of AI and scenario-based learning on a major retailer's training programs.
Using scenario-based learning, the retailer enhanced employee self-confidence and provided hands-on experiences through tailored AI solutions.
The development process involved a thorough needs analysis and selecting the right technology for effective AI integration in the retailer's learning strategy.
The collaboration between Cinecraft and the retailer illustrated how sound Instructional Design principles coupled with advanced technology can effectively address sales training challenges.
Collection
[
|
...
]