Staten Island commuters express frustration with the inconsistent express bus service, highlighting ongoing delays and unreliable schedules. As the MTA plans to increase the fare from $7 to $7.25, riders are questioning the value of this transit option. Although some passengers enjoy a smooth ride with available seating, many still feel that improvements are necessary. Complaints indicate that while express buses are essential for navigating the city, issues in service quality persist, with calls for enhancements by commuters.
Staten Island commuters are growing more frustrated with local express bus service, citing persistent delays and unreliable schedules among their concerns.
A chorus of complaints suggests riders are concerned about the quality of service, especially as the MTA plans to raise an express bus ride from $7 to $7.25.
While passengers are often stuck standing on express bus trips, this ride still had a handful of seats available.
Overall, passengers appreciate that express buses are available to help them traverse the city, but most commuters said more needs to be done to improve the service.
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