""Across New York City, EBT theft has become a persistent and predictable crisis. Between August 2023 and March 2025, New York City's Department of Social Services processed more than 142,000 SNAP reimbursement applications from victims of EBT theft and issued $43.7 million in replacement benefits.""
""This is not a temporary surge. It reflects a larger structural problem. New York's EBT cards still rely on outdated magnetic-stripe technology that allows scammers to steal benefits almost as soon as they are loaded.""
""Digital tools like the ebtEDGE portal are often presented as safeguards, but in practice they are not sufficient. Many older adults struggle with small touchscreens, complex password requirements, and limited language access within the portal.""
EBT theft has become a widespread issue in New York City, with over 142,000 SNAP reimbursement applications processed between August 2023 and March 2025. A $3 million reimbursement program for victims is included in the State Senate's budget resolution but is not yet finalized. The outdated magnetic-stripe technology of EBT cards facilitates theft, leaving families to cope with losses. Digital tools like the ebtEDGE portal fail to adequately protect vulnerable populations, particularly older adults, who struggle with access and usability.
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