HungryPanda Pressured Delivery Workers in Dangerous Blizzard, Workers Say - Streetsblog New York City

"It was extremely windy and extremely snowy. It was impossible to navigate on the ground. I had to push my bike to walk, one step at a time. The wind was very strong, and the snow was three meters high. I said I didn't want to do any more deliveries because it was too exhausting. They said this order is very big and would tip very well. Then, when I went to get the order, the store had already closed."

"DoorDash and GrubHub suspended operations for much of the second big storm of the season, which began the night of Sunday, Feb. 22 and ran into the next day, but HungryPanda took the opposite track: In the run-up to the storm, workers received calls and messages from the company's dispatchers, who encouraged them to make deliveries."

During a severe blizzard in New York, food-delivery app HungryPanda pressured workers to continue making deliveries while competitors DoorDash and GrubHub suspended operations. Delivery workers reported being sent to closed businesses, not receiving payment for those trips, and having distance restrictions ignored—violations of city law. Workers described extreme conditions with three-meter-high snow and dangerous wind that made navigation nearly impossible. One worker, Lin Cunjiao, felt unable to refuse work after his account had been previously deactivated. Dispatchers encouraged workers through calls and messages to continue deliveries despite hazardous conditions, prioritizing company profits over worker safety.

Read at Streetsblog