"If you don't know your way around, look for Guest Services. Airport customer service agents are trained to help direct you to quieter areas or sensory tools like bags and lanyards. Outside of the city limits, the Long Island MacArthur Airport in Ronkonkoma, LI, and the Westchester County Airport, in West Harrison, are part of the Sunflower program. Bring your own comfort items from home. Noise-canceling headphones or familiar sensory toys can make even busy terminals feel more manageable."
"These services are completely free for ticketed passengers, post-security, and free of cost as well, pre-security, for companions or if you're waiting in Arrivals. Traveling through an airport with a sensory-sensitive child can be a challenge-bright lights, loud announcements, crowds everywhere. But if you know where to look, NYC airports now offer places and tools designed to make the journey calmer, kinder, and more manageable for kids with sensory needs and special needs families."
NYC airports offer dedicated sensory-friendly spaces, assistance programs, and accommodations to help children with sensory needs travel with less stress. Families can request TSA Cares assistance a few days before travel to smooth security screening for sensory-sensitive children. Airport Guest Services agents can direct families to quieter areas or provide sensory tools such as bags and lanyards. Long Island MacArthur Airport and Westchester County Airport participate in the Sunflower program. Services are free for ticketed passengers post-security and free pre-security for companions or while waiting in Arrivals. Bringing noise-canceling headphones or familiar sensory toys can help manage busy terminals. LaGuardia Terminal C includes a sensory room just beyond security.
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