ESPN+ ad insertions causing uproar as 'live' NHL game streams lag minutes behind
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ESPN+ ad insertions causing uproar as 'live' NHL game streams lag minutes behind
""On select Smart TVs, the ESPN app video player is designed to return buffering streams to the point of interruption, ensuring that viewers do not miss content due to latency issues," Awful Announcing wrote of ESPN's explanation. "However, this behavior also applies to ad breaks. When the video player takes time to populate ads, or if there is buffering time between ads, this can cause users to return to live action late, which can accumulate over time.""
"Bean also played a video of himself watching an ESPN+ stream of a live NHL game, noting the game clock was at 14:50 remaining in the third period after two minutes of advertisements. However, when he manually checked if his stream was behind, he found himself fast-forwarding to 13:09 remaining in regulation, rather than the stream automatically returning him to live action."
ESPN acknowledged reports that some ESPN+ streams of live NHL games return viewers to points of interruption after buffering, including ad breaks, which can leave feeds behind live action. On select Smart TVs the ESPN app player resumes buffering streams at the interruption point to prevent missed content, but ad population delays or buffering between ads can cause viewers to return late and accumulate lag. A podcaster demonstrated a clock discrepancy after advertisements and noted the stream required manual fast-forwarding to reach live action. ESPN said it is actively investigating and seeking a solution.
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