Sonja Morgan faces criticism not only for allegedly leaving a $1,000 restaurant tab unpaid but also for dodging payment to Expert Appliance Group, which installed an HVAC system at her former townhouse. After initially paying nearly $20,000, a year later, Chase reversed the payment citing a dispute without notifying Expert. Frustrated by the situation and the lack of communication, Expert attempted to contact Morgan multiple times. After Page Six's involvement, Chase reportedly returned the funds to Expert, highlighting the vulnerabilities faced by small businesses in such disputes.
"What happened to us was frustrating. The way Chase reversed the full payment after over a year, based only on one-sided statements, made us realize how unprotected small businesses really are in situations like this."
"Had [the owner] simply texted me - as we've always done - to say the [payment] had been reversed I would have addressed it immediately."
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