The article highlights the struggles faced by delivery workers in New York City, particularly those who are recent migrants and asylum seekers. Advocates stress the need for improvements, including fair tipping practices, transparent scheduling, and equitable wage structures. The story of Mamadou illustrates the difficulties in securing employment, especially for those with language barriers and unstable housing. Despite the 2024 enactment of a new minimum wage for delivery workers, app platforms resist compliance. The situation underscores the ongoing fight for workers' rights in the gig economy.
Delivery workers face ongoing challenges in New York City, with advocates pushing for better conditions around tipping, scheduling, and transparent wage structures.
For many recent migrants like Mamadou, delivery work offers a pathway out of shelters, reflecting the economic opportunities and challenges faced by immigrant workers.
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