The New York City Council's inaugural Municipal Services Report Card assigned the Department of Veterans' Services (DVS) a C grade, revealing significant shortcomings in performance and outreach. Many veteran advocates see this as affirmation of ongoing issues faced by veterans, including inadequate funding and poor inter-agency collaboration. The report details the consequences of these issues, such as staff burnout and declining service quality. Challenges like a lack of strategic planning and low awareness of DVS services among veterans were noted, contributing to an erosion of trust within the community.
The New York City Council's first Municipal Services Report Card gives the Department of Veterans' Services a sobering C, highlighting its disconnect between claims and performance.
As a veteran advocate, I've seen firsthand how the DVS's failures to increase funding and improve outreach affect veterans and their families, leading to frustration and burnout.
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