In Queensbridge South, residents are experiencing serious security issues as they face dysfunctional electronic key fobs during NYCHA's transition to swipe-entry doors. Council Member Julie Won highlights that many, including vulnerable populations like seniors and children, are locked out of their homes. The local community perceives this technology transition as a neglectful control tactic by NYCHA, compounded by a lack of responsiveness to their complaints. The situation has led to residents feeling dehumanized and unsafe, prompting them to take drastic security measures such as using duct tape to prevent being locked out.
"There are seniors, there are young adults, there are children who are locked out of their own homes, because the key fobs are not working and the doors are jammed."
"Don't treat us like nothing. We are human."
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