New York City's Adult Protective Services has experienced a drastic increase in rejection rates, turning away 95% of adults referred for help. Officials cited stringent eligibility requirements and a severe staff shortage as the main factors behind this alarming trend. Data revealed that only 5% of referrals were deemed eligible in the first quarter of the year, a notable decline from the previous year. Councilmember Hudson expressed deep concern over the inability to support vulnerable individuals facing mental or physical impairments and advocacy for improved agency performance.
The agency has rejected 95% of referrals for assistance this year due to strict eligibility criteria, marking a significant decrease in the support provided to vulnerable adults.
The soaring rejection rate reflects a chronic staff shortage, leaving the agency with only six social workers to manage the overwhelming number of referrals.
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