This week, a dedicated team of police officers and social workers attempted to engage and assist homeless individuals living in Penn and Herald Square stations. Despite their offer of shelter and medical help, only one out of twelve vagrants approached accepted assistance during a two-hour period. The article highlights the persistent challenges faced by outreach teams: the lack of trust from those living on the streets and the emotional toll on those trying to help, as they witness individuals decline the support offered.
"We always worry about him," said Officer Ronny Del Rosario, who's been on the job for two years. "Sleeping on the floor every day isn't safe."
"He said he was overwhelmed," said James Goodwin, a community coordinator at the Department of Homeless Services, looking dejected. "We continue to try because these are our mothers, fathers, brothers and sisters."
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