Many Spotify users have noted a decline in the quality of curated playlists such as Release Radar and Discover Weekly, describing them as becoming repetitive and filled with irrelevant tracks. In response, Spotify's senior director of product for personalization, Molly Holder, argues that listener engagement is actually on the rise, as users are discovering more new music. This discontent reflects a tension between user experiences and the company's metrics, highlighting a need for Spotify to address concerns while maintaining its competitive edge in music discovery.
"Spotify's personalized playlists like Release Radar and Discover Weekly have declined in quality, leading to listener frustration and an echo chamber effect.”
"Molly Holder, Spotify's senior director, claims user engagement is up and that more new music is being discovered despite complaints from users."
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