Volkswagen is set to reintroduce physical controls in its vehicles, beginning with the ID.2 model. This decision comes after years of criticism from journalists and car owners regarding the reliance on touchscreens, which can complicate essential functions. Volkswagen's design chief, Andreas Mindt, admitted the previous design approach was a mistake, stating the importance of dedicated buttons for functions like volume and heating. This change also aligns with upcoming Euro NCAP safety ratings that will require certain physical controls to ensure maximum safety ratings for new cars.
Volkswagen is reintroducing physical controls in its vehicles, starting with the ID.2, acknowledging that touchscreens are inferior for key functions.
Mindt recognizes this change stems from previous mistakes and emphasizes the importance of tactile feedback and simplicity in car interface design.
Physical buttons will be provided for crucial functions, addressing longstanding complaints from journalists and drivers about touch-only controls.
Euro NCAP's new safety ratings will require specific physical controls, reinforcing the shift away from screen-dominated interfaces.
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