A London Content Design Meetup openly discussed the integration of AI in the field among content and product designers. Participants acknowledged their current uses of AI, such as summarising workshops and creating templates. The meetup highlighted a disconnect, as content designers are often not involved in the development of AI tools despite having in-depth knowledge of content. This disconnect raises questions about clarity and trust in AI-generated content. Attendees expressed mixed feelings, some feeling apprehensive about AI's reputation while others remained curious about its potential.
AI is content, and who understands content better than us? Content designers must engage with AI's development to ensure clarity, trust, and truth in user experiences.
The space created for honest, sometimes uncomfortable conversations about AI at the meetup highlighted that many content designers may feel ashamed of using AI, which shouldn’t be the case.
AI isn't coming. It's already here. It's summarising workshops, writing user stories, translating content, and influencing user experience right now.
Curiosity and scepticism can coexist, fostering a mature dialogue about AI, where better questions emerge, even without having all the answers.
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