This Low-cost Airline Just Shut Down and Cancelled All Remaining Flights-What Travelers Should Know

""We are deeply sorry for the disruption this causes and thank you for your understanding," the airline wrote in a statement, adding "We kindly advise you to check flights with other airlines. Some carriers may offer special "rescue fares" considering the circumstances." The airline recommended customers with future travel plans who purchased their ticket with a credit card to contact the card about potential refunds."

"Play did not provide any specific reason for the closure, but had recently shared financial updates, including plans to shift its business to "more profitable leisure destinations." However, Play wrote in its August disclosure it faced "softness in the Atlantic market" and reported a $15.3 million net loss for the quarter. At the time, the airline said it had expected to once again be profitable in 2026."

Icelandic carrier Play Airlines ceased operations and cancelled all remaining flights worldwide, leaving passengers to seek alternatives and potential refunds. The airline apologized for the disruption and advised customers who paid by credit card to contact their card issuer about refunds. Condor Airlines offered special fares for affected passengers between Berlin, Paris, and Prague with connections through Frankfurt until Nov. 30. Play had suspended U.S. flights months earlier, reported a $15.3 million quarterly net loss, and planned to shift toward more profitable leisure destinations while expecting profitability by 2026. The shutdown may reduce low-cost transatlantic capacity and pressure fares upward.

Read at Travel + Leisure