"Federal authorities in Atlanta say 53-year-old Felecia Ingram used her job inside the company's Store Support Center to quietly siphon off thousands of gift cards over roughly 16 months, beginning in March 2020. Ingram worked as a gift card sales associate, a role that gave her access to the systems and inventory she would later exploit. Investigators say she took about 8,325 physical gift cards, loading up a total value of roughly $4.08 million."
"According to court records, Ingram activated the cards herself. Prosecutors say she used her company computer credentials to generate fake internal orders, making it appear the cards were tied to legitimate corporate events. After activating the cards, she deleted the sham orders in an effort to cover her tracks. Authorities say she then resold the activated cards on the black market for cash."
"Prosecutors contend most of that money went toward what they described as an 'extravagant gambling lifestyle.' They have not specified what type of gambling was involved, but court filings state that the bulk of the proceeds were funneled into that activity."
Felecia Ingram, a 53-year-old gift card sales associate at Home Depot's Store Support Center, orchestrated a multimillion-dollar theft scheme from March 2020 to approximately July 2021. Using her authorized access to company systems and inventory, Ingram activated approximately 8,325 physical gift cards totaling $4.08 million. She created fraudulent internal orders using her company credentials to make the cards appear tied to legitimate corporate events, then deleted these fake orders to cover her tracks. After activating the cards, she resold them on the black market for cash. Prosecutors allege she spent the majority of stolen funds on an extravagant gambling lifestyle. The scheme was discovered when Home Depot's internal gift card team identified financial record inconsistencies, triggering a joint investigation by the U.S. Secret Service and the company.
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