European airports hit by delays after 'cyber attack' on check-in provider

"Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers. "While the provider works to resolve the problem quickly, we advise passengers to check their flight status with their airline before travelling. "Please arrive no earlier than three hours before a long-haul flight or two hours before a domestic flight. "Additional colleagues are available in check-in areas to assist and help minimise disruption. We apologise for any inconvenience."

"There was a cyber attack on Friday night September 19 against the service provider for the check-in and boarding systems affecting several European airports, including Brussels Airport. "This means that at the moment only manual check-in and boarding is possible. "The service provider is actively working on the issue and trying to resolve the problem as quickly as possible. "This has a large impact on the flight schedule and will unfortunately cause delays and cancellations of flights."

Collins Aerospace, which supplies check-in and boarding systems for multiple airlines, is experiencing a technical failure that is disrupting operations at London Heathrow, Brussels and Berlin airports. Heathrow advises passengers to check flight status and to arrive no earlier than three hours for long-haul flights or two hours for domestic flights, while extra staff assist at check-in. Brussels reports a cyber attack on the service provider on September 19, forcing manual check-in and boarding and causing major schedule impacts, delays and cancellations. The service provider and airlines are working to restore normal operations; passengers should confirm flights before travelling.

Read at Irish Independent