
"Consumers of Mitchum's 48-hour roll-on anti-perspirant and deodorant complained on social media how they experienced "agonising weeping spots", redness and irritation after using the roll-ons. Posting on TikTok, one customer claimed they wanted to "rip my armpits out", while another said her underarms felt like they were "on fire". The company said it was "truly sorry" and explained how a change in the manufacturing process had led to the 100ml batches sold in the UK, Ireland and South Africa being affected and recalled."
"Hundreds have taken to sharing videos of their experience on social media, including a customer who described how she was left in agony because of "weeping spots" under her arm. "I won't be using any Mitchum products again because I'm not risking this happening again," she said. One woman said she was unable to sleep after applying the roll-on to her skin because the deodorant left her with "second degree chemical burns on my armpits"."
"In a statement, the company said: "We want to reassure there has been no change to the formula of our products, but we have identified a change in the manufacturing process affecting one of our raw materials. "This has impacted how the roll-on interacts with the skin of some users." It said the issue had since been "resolved" and it was working to "remove the small amount of product" left in shops."
Mitchum's 48-hour roll-on anti-perspirant and deodorant 100ml batches sold in the UK, Ireland and South Africa were recalled after multiple consumers reported agonising weeping spots, redness, pink rashes that scabbed over, and chemical-burn-like irritation. Several customers posted videos and messages describing severe pain, inability to sleep, and second-degree chemical burns on their armpits. The company apologised, said there was no change to the product formula, and identified a change in the manufacturing process affecting a raw material that altered how the roll-on interacted with skin. Mitchum said the issue has been resolved, remaining stock is being removed, and production reverted to the original process.
Read at www.bbc.com
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