"Poundland has joined forces with the retail industry charity Retail Trust to expand mental health and wellbeing support for its 12,000 employees across the UK. Under the new partnership, Poundland staff will gain access to the Retail Trust's confidential wellbeing helpline alongside a wider package of support, including counselling services, financial assistance and specialist help for young people in their care."
"As part of the programme, Poundland managers will receive CPD-accredited training to help them better support their teams. The Retail Trust will also provide access to its generative AI-powered "happiness dashboard", a tool designed to help retailers identify wellbeing trends and respond more effectively to emerging issues across their workforce. Barry Williams, managing director of Poundland, said the partnership reflected the company's commitment to supporting colleagues in what can be a demanding working environment."
Poundland has partnered with Retail Trust to expand mental health and wellbeing support for 12,000 employees across the UK. Employees will gain access to a confidential wellbeing helpline, counselling services, financial assistance and specialist support for young people in their care. The programme includes resources to help staff cope with customer abuse after Retail Trust research found nearly half of retail workers experienced verbal or physical attacks weekly. Managers will receive CPD-accredited training to better support teams and the charity will provide a generative AI-powered 'happiness dashboard' to identify workforce wellbeing trends. The Retail Trust already works with more than 200 UK retailers.
Read at Business Matters
Unable to calculate read time
Collection
[
|
...
]