The article details the detrimental impact of HMRC's practices on victims of financial abuse. Fiona Fernie of Blick Rothenberg highlights cases where clients faced aggressive HMRC inquiries despite their traumatic circumstances. One client, unaware of hidden income, suffered severe stress and even attempted suicide. Instead of showing compassion, HMRC insisted on penalties and interest without recognizing her vulnerability. Fernie emphasizes that HMRC's treatment of abuse victims is inadequate and needs reform to prevent exacerbating their already difficult situations, urging a more empathetic approach from tax authorities.
In my experience, HMRC staff do not recognise that victims of financial abuse are vulnerable and do not treat them with compassion when making enquiries.
Despite being told she had attempted suicide due to the stress of the enquiry, HMRC still took months to come to a conclusion.
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