"Many autistic people require additional time to process verbal information, particularly in stressful or overwhelming situations. If a question is long or laden with metaphoric speech, the time required only expands."
"Some have reported being hung up on when a 988 counselor misinterpreted their silence to mean they'd walked away. Others have struggled to make their needs understood, or found that the encounter unfolded in a way that unintentionally caused further harm."
"Rae Waters Haight's experience illustrates the challenges faced by autistic individuals. When asked if there was anything in his house he could use to hurt himself, he interpreted the question literally, leading to a misunderstanding that resulted in police intervention."
The 988 Lifeline, a free and confidential service available 24/7, has been contacted approximately 25 million times since its launch. While many users find it helpful, autistic individuals often struggle with communication during crises. They may need more time to process information and can be misinterpreted by counselors. Personal experiences highlight the difficulties faced, such as literal interpretations of questions leading to unintended consequences, emphasizing the need for tailored support for this vulnerable population.
Read at Los Angeles Times
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