"VTEX presented its three products as a single integrated suite: the Commerce Platform, the CX Platform, and the Ads Platform. Gomide describes it as a 'tripod of sustainable growth.'"
"What used to be a decision that took one, two, or three months, backed by research and analysis, you can now test in a single day."
"The employee who spends their days browsing catalog pages, tweaking search terms, and rolling out promotions is disappearing, as AI agents are taking it over."
"VTEX wants to be one of the three platforms consolidating at the enterprise level, focusing on an operational model where AI agents do the heavy lifting."
VTEX introduced its integrated AI-native suite at VTEX Day 2026, featuring the AI Workspace, a revamped CX Platform, and integration with Google's Universal Commerce Protocol. The company aims to transform the operational model by allowing AI agents to manage routine tasks, enabling humans to take on more strategic roles. Co-CEO Mariano Gomide emphasized the shift in the workforce, where traditional roles are evolving as AI takes over repetitive tasks. The event marked a significant milestone, attracting 50,000 attendees from 22 countries, highlighting the rapid changes in the commerce landscape.
Read at Techzine Global
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