MeridianLink expands AI offerings as volume, customer growth accelerate
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MeridianLink expands AI offerings as volume, customer growth accelerate
"MeridianLink is positioned to be a leading AI lending platform for community financial institutions, said Larry Katz, president and CEO of MeridianLink. AI is transforming our mission-critical lending platform into one that delivers faster loan decisions, higher conversion rates and a more seamless borrower experience. Katz said the company is embedding AI directly into existing workflows while allowing customers to adopt the technology at their own pace."
"With Millie, we're giving our customers the flexibility to adopt technology at their own pace. This allows them to focus on what matters most: building relationships, serving their communities and growing with confidence, he continued. It allows customers to reduce the human touches in the back office and increase the human touches in the front office."
"Millie is purpose-built for the unique needs of community financial institutions by bringing together intelligent automation and the security, compliance and precision that customers expect from MeridianLink. MeridianLink Chief Product and Strategy Officer Troy Coggiola said the platform is intended to integrate intelligence directly into the lending system of record. We're embedding intelligence across the platform, so work moves faster and is secure, compliant and explainable, Coggiola said."
"Coggiola confirmed that Doc Agent, the first agent in Millie, is the first step in a broader rollout of AI tools across the lending lifecycle. General availability for Doc Agent for MeridianLink Mortgage is planned for the fourth quarter of 2026, with Doc Agent for MeridianLink Consumer expected in early 2027."
MeridianLink positions its AI lending platform for community financial institutions by embedding intelligence into existing lending workflows. The approach enables customers to adopt AI at their own pace while reducing back-office manual effort and increasing front-office human engagement. Millie is described as purpose-built for community institutions, combining intelligent automation with security, compliance, and precision. The platform aims to integrate intelligence directly into the system of record, making work faster while keeping it secure, compliant, and explainable. Doc Agent is identified as the first AI agent in a broader rollout across the lending lifecycle, with planned general availability for mortgage in Q4 2026 and for consumer in early 2027. MeridianLink Mortgage reports strong growth, adding over 60 new customers in 2025, nearly 70% year-over-year, marking a third consecutive year of record expansion.
Read at www.housingwire.com
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