"Google added the help page over here. It says, "To make it easier for customers to leave reviews on your Business Profile, you can create and share a link or QR code to request reviews. To encourage them to use the link or QR code:" Include it on your receipts Include it in thank you emails Add it at the end of a chat interaction Print and display the QR code in your store"
"Of course, these reviews need to be genuine and real. Google added: Important: Reviews and other user contributions to Google Maps must reflect a genuine experience. Offering incentives, like free or discounted goods or services, to customers in exchange for reviews is considered fake engagement and is strictly prohibited. This includes posting reviews, changing reviews, or removing negative reviews. Learn more about Business Profile restrictions for policy violations. How do you give them this QR code? Google wrote: Go to your Business Profile. Select Read Reviews Get more reviews. You can share the link or QR code directly or use the other options. To copy the review link, select Copy. To download the QR code: Right-click the QR code. Select Save image as...."
Several months ago Google added a Business Profile screen to request reviews by sharing a link or QR code with customers. A help page now explains how to create and share the review link or QR code and suggests placing the link or QR code on receipts, in thank-you emails, at the end of chat interactions, or printed in-store to encourage customers. Reviews must reflect genuine experiences; offering incentives or manipulating reviews is prohibited and can trigger Business Profile policy enforcement. The help page shows steps to copy the review link and to download the QR code image from the profile screen.
Read at Search Engine Roundtable
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