Legal tech tools can often remain underutilized post-implementation due to a lack of clarity on how they align with team needs. The success of technology in legal departments hinges not only on the tool itself but also on the strategic involvement of legal operations. This includes workflow assessment, cross-functional collaboration, and gauging the technological readiness of legal teams. Legal ops plays a critical role in mapping processes, fostering input from other departments, and ultimately ensuring that the technology enhances legal productivity rather than becoming a siloed system.
Great tech doesn't work in a vacuum. It works when legal ops lays the foundation that allows it to thrive.
The disconnect wasn't in the technology - it was in the translation between what the tool could do and what the team needed it to do.
A system that's designed in a silo usually stays in a silo. But when it's built with cross-functional input, it becomes an enterprise asset.
Every successful implementation starts with a deep dive into how legal work actually flows - not how it's drawn on a slide.
#legal-technology #legal-operations #workflow-management #cross-functional-collaboration #implementation-challenges
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