Vodafone has ended the contracts of 12 franchisees embroiled in a £120 million lawsuit over mistreatment claims. Franchisees allege the company has unjustly enriched itself by slashing commissions and imposing fines, contributing to severe financial distress. Many franchisees report mental health struggles and fears of losing their homes due to mounting debts, with some exceeding £100,000. While Vodafone disputes the claims and terms the situation a complex commercial dispute, it expressed concerns over negative campaigning by implicated franchisees as a reason for contract terminations.
Vodafone's decision to terminate contracts with 12 franchisees escalates a £120 million lawsuit claiming mistreatment, including commission cuts and punitive fines.
The ongoing dispute highlights severe financial duress faced by franchisees, with some reporting personal debts exceeding £100,000 and significant mental health struggles.
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