Revolut has been ranked as the top bank in the UK, according to an analysis by CARMA that blends media monitoring with audience research. This ranking is primarily due to its outstanding scores in the products and services category, which is the most significant factor affecting customer perception, according to the research. Revolut's reputation was bolstered by its international features and its cryptocurrency offerings. Meanwhile, traditional banks like Lloyds and HSBC also performed well, despite facing challenges like negative media coverage.
"CARMA's unique analysis methodology combines news and social media monitoring with nationally representative UK audience research to evaluate leading UK banks, providing a comprehensive view of their reputations."
"Revolut's strong reputation in the products and services area, along with its international capabilities and cryptocurrency features, was crucial for achieving the highest reputation score among UK banks."
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