"When contract ownership is unclear, everything routes back through legal by default. Business teams stop taking responsibility for their own contracts because 'that's Legal's system.' Contracts stall between handoffs and Legal becomes the escalation point for problems Legal did not create."
"Overnight, we went from being the team that reviews and advises on contracts to the team that manages, tracks, routes, and follows up on contracts. We became the coordinators, the administrators, and the help desk."
Unclear contract ownership often results in legal teams being perceived as responsible for delays, even when the real issue lies elsewhere. A contract management system can shift the perception of legal teams from advisors to administrators, leading to increased workload and frustration. As business teams rely on legal for contract management, they may neglect their own responsibilities, causing bottlenecks. This dynamic creates friction and diverts legal teams from their primary role of providing legal advice to managing workflows and tracking deadlines.
Read at Above the Law
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