"NZXT and Fragile are still offering PC rental programs under the new agreement, despite the lawsuit's allegations of deceptive marketing practices and aggressive debt collection."
"The Flex program is described as a flexible alternative to buying or financing a gaming PC, with prices starting at $69 per month."
"Under the settlement agreement, NZXT has agreed to disclose that Flex isn't a rent-to-own program, addressing concerns raised in influencer promotions."
"The settlement includes up to $5,000 in debt forgiveness for customers who are more than 90 days late on payments, with automatic distribution expected."
NZXT and Fragile have agreed to a $3.45 million settlement in a class-action lawsuit regarding their Flex PC rental service. The lawsuit accused the companies of defrauding 19,322 customers through deceptive marketing and aggressive debt collection. The settlement includes debt forgiveness for affected customers and clarifies that Flex is not a rent-to-own program. Customers who have been in the program for two years or more will receive full ownership of their PCs, while others may receive cash payments.
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