"Legal ops professionals are gaining significant seats at in-house and even C-Suite tables. They come with management efficiencies, business principles, and a goal to change the practice for the better. But it sounds like outside counsel may be turning a deaf ear."
"It was timely because more and more, in-house legal departments and the C-suite will be looking to apply business principles to how their outside lawyers handle and manage matters. Which of course is what legal ops is all about."
"One piece of evidence: like usual, very few practicing lawyers are at the CLOC conference. Which is funny since not only is the conference an opportunity to learn more about legal ops and what their clients are thinking, it would give outside counsel access to legal ops professionals in big companies who often play a role in counsel selection and management."
"Without that knowledge, you have to wonder how outside counsel can hope to be ready for what's coming. Particularly as AI enables greater speed and efficiencies, the impact of legal ops will only increase."
Legal ops professionals are taking more influential roles inside organizations, including in-house and C-suite settings. They bring management efficiencies and business principles aimed at improving how legal work is handled. Outside counsel may not be responding effectively, with many firms continuing business as usual without understanding legal ops or the role of legal ops professionals. A CLOC conference session focused on what law firms still do not understand about legal ops, with participation largely from in-house legal ops professionals. The lack of practicing outside lawyers limits outside counsel’s access to the perspectives of legal ops leaders who often influence counsel selection and management. As AI increases speed and efficiency, legal ops impact is expected to grow further, making adaptation more urgent.
Read at Above the Law
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