"I made a mistake, and I am sincerely sorry. To our Team Members, to our customers, and to the LGBTQIA+ community that has been with us since the very beginning, the confusion and hurt we caused around our new policy for Pride flags failed you."
"I want to be clear about where Philz stands: our Pride flags are staying up. If a Pride flag came down, it can be put back up."
"The Pride flag is a symbol of safety and belonging for people who don't always find that in the world, and that is not something I want to take away from anyone who walks into a Philz."
Philz Coffee's CEO Mahesh Sadarangani initially ordered the removal of Pride flags from stores, claiming they weren't inclusive enough. After backlash, he reversed the decision and apologized, stating, 'I made a mistake, and I am sincerely sorry.' He emphasized that Pride flags symbolize safety and belonging, which should not be taken away from customers. Sadarangani's change of heart followed discussions with SF Pride leaders, acknowledging the importance of inclusivity in the company's environment.
Read at sfist.com
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