"Managed service providers (MSPs) and managed security service providers (MSSPs) are under increasing pressure to deliver strong cybersecurity outcomes in a landscape marked by rising threats and evolving compliance requirements. At the same time, clients want better protection without managing cybersecurity themselves. Service providers must balance these growing demands with the need to work efficiently, deliver consistent results, and scale their offerings."
"Yet, many service providers still rely on manual processes that slow down delivery, make it harder to maintain consistency across clients, and limit the time teams have to focus on more strategic initiatives. Even experienced service providers can find themselves stretched thin as they try to meet rising client expectations while managing operational complexity. In this environment, automation offers an opportunity to work more effectively and deliver greater value."
"By streamlining repetitive tasks, improving consistency, and freeing up time and resources, automation helps providers expand their services, strengthen client relationships, and grow sustainably. We created The Service Provider's Guide to Automating Cybersecurity and Compliance Management to help providers navigate the transition to automation. Inside, you'll find a practical overview of current challenges, real-world examples, and guidance for identifying where automation can have the biggest impact."
MSPs and MSSPs face rising threats, evolving compliance requirements, and client demand for strong protection without in-house cybersecurity management. Many providers rely on manual processes that slow delivery, reduce consistency across clients, and limit teams' ability to focus on strategic initiatives. Tasks such as risk assessments, policy development, framework mapping, remediation planning, and executive reporting often require 13 to 15 hours each. These inefficiencies extend timelines, erode profitability, and hinder scaling. Automation streamlines repetitive tasks, improves consistency, frees time and resources, expands service offerings, strengthens client relationships, and supports sustainable growth. Practical overviews, real-world examples, and targeted guidance help identify high-impact automation opportunities.
Read at The Hacker News
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