"Warnings have been issued by the government, mobile phone operators and delivery companies as fraud reaches record levels in the run-up to Christmas. Criminals rely on confusion as people expect deliveries, but also lose track of the details. Evri, one of many couriers operating in the UK, says it had 10,000 cases of delivery fraud reported to it between November 2024 and January 2025."
"Lee Howard, head of information security and information risk at Evri, says the spray and pay method of sending out thousands of messages each day means some will probably reach people who are really expecting a parcel. Lots of these try to charge a redelivery fee' which is nonsense we will attempt delivery three times before an item is returned. We will never charge a re-delivery fee, he says."
"Sorry! for the inconvenience but there seem's to be a problem with your parcel. Please visit: (the name of the scam site) to resolve this. Thanks! says one highlighted by Virgin Media O2. When our driver attempted to deliver today, nobody was present. Visit (the name of the scam site) to track and reschedule delivery, says another. And another: Your package is waiting at your local depot. To arrange a delivery date, go to (the name of the scam site)."
Mass 'spray and pay' SMS delivery scams send thousands of texts claiming a delivery problem and directing recipients to fake websites to pay redelivery fees. Fraudsters exploit seasonal shopping volume and consumer expectations to harvest bank details and personal data. Delivery firms and mobile operators have issued warnings as reported cases surge; Evri recorded 10,000 delivery-fraud reports between November 2024 and January 2025. Scams typically use generic messages rather than names and often demand a bogus redelivery charge. Couriers state they attempt delivery multiple times and do not charge redelivery fees.
Read at www.theguardian.com
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