Over half of managed service providers (MSPs) face burnout, driven by a complex security tool landscape. A recent study reveals 89% struggle with integration, while 56% experience frequent alert fatigue. Consequently, many MSPs overlook real threats amidst countless false alarms and inefficient workflows. The average MSP utilizes five security tools, yet only 11% achieve seamless integration. Agent fatigue jeopardizes not only security but also operational efficiency, impacting billing, client onboarding, and compliance.
MSPs are drowning in complexity, not from threats, but from the tools meant to stop them. Every new point solution adds another agent, console, and alert stream.
Agent fatigue isn't just a tech issue. It's a business risk. MSPs are juggling tool after tool, but they don't work together.
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