"DXS International, which provides tools to NHS trusts to tackle appointment referral errors and prescriptions, disclosed the "security incident" to the London Stock Exchange on Thursday morning. The attack affected its office servers but was immediately contained by its own IT staff, and those working for NHS England, the statement says. A third-party digital forensics company is now investigating the case to understand the full scope and nature of the attack."
"However, its ExpertCare solution, used by clinicians to quickly understand prescription needs for cardiovascular diseases, is deployed widely. According to the product's website, around 2,000 general practitioners, which oversee the care of around 17 million patients, use the software. Its other program, BestPathway, does not list the number of customers it supports, and is being phased out for its replacement system, Next-Gen."
An NHS tech supplier, DXS International, disclosed a security incident after a cyberattack affected its office servers in the early hours of Sunday. The attack was immediately contained by the company's IT staff and personnel working for NHS England. A third-party digital forensics company is investigating to determine the full scope and nature of the attack. DXS reported minimal impact on its products and said frontline clinical services remained operational throughout. Relevant regulators, authorities, and law enforcement, including the Information Commissioner's Office and various NHS bodies, were notified and the company is cooperating with investigations. ExpertCare serves around 2,000 GPs covering about 17 million patients, and DXS recorded revenues of £3.4 million for the year ended April 2025 with plans for customer growth amid NHS restructuring in 2026/27.
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