"In this episode of Lock It Down with Security Magazine, I speak with Will Bernhjelm, Mall of America Vice President of Security, and the 2025 SECURITY 500 Conference Morning Keynote Speaker, about his career, the security industry and the upcoming Security 500 Conference. In this role, Bernhjelm focuses on keeping the Mall's 32 million visitors a year safe. During his tenure, he has significantly evolved the security strategy, positioning Mall of America as a leader in the industry."
"In this episode, Bernhjelm shares insights from his 23-year career, including lessons learned from military service, the evolution of the Mall of America's multilayered security strategy, and the balance between safety and guest experience. He also gives listeners a sneak-peek into his upcoming keynote presentation at SECURITY 500. "I think that there is this odd perception out there that there's this mythical 'Silver Bullet' in security that's going to fix everything in the world and make everything okay," Bernhjelm says."
Will Bernhjelm is Mall of America Vice President of Security and oversees safety for 32 million visitors annually. His 23-year career includes military service and leadership roles that informed a multilayered security approach. The Mall's security strategy evolved to integrate multiple overlapping measures rather than rely on any single solution. The approach emphasizes balancing robust safety protocols with a positive guest experience. The SECURITY 500 Conference convenes senior security executives and government leaders for keynotes, panels, and networking. Bernhjelm will deliver a morning keynote at the 2025 SECURITY 500, previewing practical leadership lessons and operational insights.
Read at Securitymagazine
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