
"According to Bryan, the agent's mother said she could hear what she thought was her daughter whimpering and crying out for help in the background. Ultimately, the agent's mother sent the fraudster $1,000 only to discover later Sunday morning that her daughter was perfectly fine and never in danger. This one incident traumatized Bryan and her agents, but it wasn't the only time it happened."
"Bryan and her team have concluded that fraudsters got ahold of her roster of agents and then systematically went through the alphabetized roster finding family members of each agent to call and try to swindle. We saw it happening to the A's, then the C's and eventually we could warn the D's that they needed to tell their family member what to potentially expect, she said. It got progressively worse over time."
Fraudsters obtained a roster of agents and systematically called family members, impersonating loved ones in crisis to extract money. One agent's mother heard apparent whimpering and sent $1,000 before learning her daughter was safe. The scheme repeated alphabetically against multiple agents, escalating in aggression and threats when callers reached the middle of the roster. Thirty-six agents were impacted, mostly female with some male targets. The team overcommunicated emerging patterns, warned families ahead of likely calls, and limited losses to a few families. The events underscored the need for stronger identity verification and cybersecurity during high-value transactions.
Read at www.housingwire.com
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