"One of the most powerful weapons people have against scammers is to simply slow down, stop and think. When a communication is received suggesting that money is owed or a refund is due, do not act on it, no matter how urgent it sounds. Instead verify the communication via genuine HMRC channels. HMRC does not leave voicemails threatening legal action or threatening arrest. Any such message is likely to be a scam."
"HMRC issues guidance to help people identify scams and ensure that the scammers do not succeed in obtaining money from innocent victims. According to HMRC, a communication, regardless of if it is a phone call, an email or a text message, could be a scam if it: Rushes you Is threatening Is unexpected Asks for personal information like bank details Tells you to transfer money Offers a refund, tax rebate or grant."
Scammers increasingly impersonate HMRC during the Christmas season to exploit heightened emotions and stress. Two common tactics are offering a tax refund to obtain bank details and threatening legal action to coerce payment. Refund scams typically ask for bank details to process a 'repayment'; threat scams request online or telephone payments to avoid 'enforcement action'. HMRC guidance identifies warning signs such as urgency, threats, unexpected contact, requests for bank details, instructions to transfer money, and offers of refunds or grants. People should slow down, verify communications via genuine HMRC channels, and report suspicious messages.
Read at London Business News | Londonlovesbusiness.com
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