The Federal Trade Commission warns about texts impersonating Amazon that claim order problems and offer refunds. Scammers often assert that an item failed a quality inspection or is being recalled and instruct recipients to submit information for a refund. These messages are phishing attempts designed to steal money or personal data. Consumers should not open or respond to such texts. Consumers should verify any supposed issue by checking their Amazon account via the official website or app. Consumers should report unwanted texts to 7726 or use a phone's report junk/spam feature to help block and investigate the scam.
You click on the link for a refund - only to find out too late that you're now the victim of a scam. The Federal Trade Commission is warning consumers about scammers pretending to be Amazon. The scam text might mention that something you bough failed a routine quality inspection or is being recalled, and all you have to do is fill out your information for a refund.
Officials say this is really a phishing scam to steal your money or information. What should you do if you get a text like this? Don't open and don't respond. Instead, check your Amazon account through the website or app to see if there's actually a problem. Then send unwanted texts to 7726 to report it as spam or use your phone's "report junk" option.
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