"The Kaiser Foundation Health Plan agreed to pay $10.5 million to settle a class action suit filed in August 2025. That suit alleged that the healthcare company sent marketing texts to people who had already replied "stop" to opt out of receiving them. That practice could run afoul of the Telephone Consumer Protection Act (TCPA), a law protecting consumers from aggressive telemarketing and robocalls, and the Florida Telephone Solicitation Act. Jonathan Fried, the plaintiff who brought the suit, lived in the Miami, Florida area"
"Anyone who opted out of marketing texts but received more than one message from Kaiser within a 12-month period between January 21, 2021 and August 20, 2025 is eligible to be part of the settlement class. The settlement's final approval hearing was held this week, on January 28. Anyone who meets the criteria and files a valid claim can receive $75 for each marketing text Kaiser sent after it acknowledged their request to opt out."
Kaiser Foundation Health Plan agreed to pay $10.5 million to resolve a class action alleging the company continued sending marketing texts after recipients replied "stop." The alleged conduct potentially violated the Telephone Consumer Protection Act (TCPA) and the Florida Telephone Solicitation Act. The class includes anyone who opted out but received more than one Kaiser message within a 12-month period between January 21, 2021 and August 20, 2025. The settlement received a final approval hearing on January 28. Eligible claimants who file valid claims by February 12 can receive $75 per qualifying text. Kaiser has faced other recent settlements totaling hundreds of millions.
Read at Fast Company
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