"While noting women 'were treated with kindness and compassion', a 'requires improvement' rating was given. Inspectors said hospital management 'did not always support staff well-being' and 'were not always visible within the service and were sometimes perceived as unsupportive'. Staff reported they were confident to report incidents, however, were not always assured action would be taken."
"The CQC carried out unannounced inspections of Nottingham City Hospital and the Queen's Medical Centre in May last year, where they found 'gaps' in staffing. Breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 were also found in relation to security, governance and staffing."
"Some women 'expressed concerns about receiving their maternity care in a service that was under so much scrutiny due to the well-publicised historical failings in care' - but the report added people 'had positive experiences of the care they received and praised the staff for their kindness'."
The Care Quality Commission conducted unannounced inspections of maternity services at Nottingham City Hospital and Queen's Medical Centre, finding persistent safety issues and staffing gaps. While women reported positive experiences and praised staff kindness, the services received a 'requires improvement' rating matching the previous year. Hospital management faced criticism for inadequate staff support and visibility, with staff reporting concerns about incident investigations and blame culture. Multiple breaches of health and social care regulations were identified regarding security, governance, and staffing. Additional concerns included gaps in baby and infant abduction policies, with staff lacking awareness of safety protocols.
#nhs-maternity-services #care-quality-commission-inspection #patient-safety #staffing-and-management #regulatory-compliance
Read at www.bbc.com
Unable to calculate read time
Collection
[
|
...
]