UnitedHealth Group has implemented a controversial program offering bonuses to nursing homes to reduce hospital transfers of residents. This strategy, while cost-effective and profitable for the company, has raised ethical concerns as it sometimes leads to residents not receiving necessary medical care, culminating in serious health risks. Investigations reveal that inadequate responses to medical emergencies can result in life-altering consequences, including permanent brain damage for at least one resident. Internal reports suggest that these incidents go largely undocumented and uninvestigated, highlighting a significant neglect of accountability within the organization.
UnitedHealth's program to reduce hospital transfers has led to significant cost savings but raises serious ethical concerns over resident care and safety.
Nursing homes received bonuses to minimize hospital transfers, but this sometimes resulted in patients not getting necessary medical care, risking severe health outcomes.
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