The Department of Veterans Affairs (VA) is advancing its deployment of a new electronic health record (EHR) system to improve veteran care and enhance clinician retention. Initially contracted in 2018, the system has faced numerous challenges since its rollout in 2020, including patient safety issues and performance glitches, leading to a pause in modernization efforts. Despite setbacks, the VA plans to continue rolling out the new system, having restarted efforts with new timelines in 2026. The current system, VistA, is considered outdated, impacting operational costs and clinician retention negatively.
VA maintains that the new EHR system will be critical for streamlining care for veterans and improving clinician retention, as the outdated system reduces operational efficiency.
Collins emphasized that remaining with the old VistA system not only hampers modern practices but also contributes to the agency's struggle to retain qualified healthcare professionals.
#veterans-affairs #electronic-health-record #healthcare-technology #clinician-retention #patient-safety
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