Californians sue over AI tool that records doctor visits
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Californians sue over AI tool that records doctor visits
"The proposed class-action lawsuit states that the plaintiffs received medical care at various Sutter and MemorialCare facilities, where medical staff used Abridge AI to record conversations."
"The complaint alleges that the AI system captured confidential physician-patient communications without clear notice to the patients, violating their rights."
"Recordings made by Abridge AI contained individually identifiable medical information, including medical histories, symptoms, diagnoses, and other sensitive health disclosures."
"Abridge's software has been rapidly deployed across major health care providers nationwide, raising concerns about patient privacy and consent."
A class-action lawsuit has been filed against Sutter Health and MemorialCare for allegedly using an AI transcription tool, Abridge AI, to record patient conversations without consent. The plaintiffs claim they were not informed that their medical communications would be recorded or processed by third parties. The recordings reportedly included sensitive medical information such as histories, symptoms, and treatment discussions. Abridge AI has been increasingly adopted by major healthcare providers across the country.
Read at Ars Technica
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