"Zocdoc's survey found that 26% of patients have already asked an AI a health-related question, and 85% of providers say they're seeing more AI-informed patients."
"77% of providers feel positively about patients using AI, and 60% would prefer they use AI over Google for health inquiries."
"Patients come in 'anchored' to an AI-generated answer but won't admit it, forcing physicians to 'shadow box with an unnamed partner' as they unwind advice."
In 2025, digital health startups raised $14.2 billion, a 35% increase from 2024, with AI-enabled companies receiving 54% of the funding. Zocdoc, valued at $1.8 billion in 2015, is focusing on the impact of AI on patient care. A survey revealed that 26% of patients have consulted AI for health questions, while 85% of providers report seeing more AI-informed patients. However, over 20% of patients conceal their AI use from doctors, creating tension in consultations as physicians navigate AI-generated advice.
Read at Fortune
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