The NHS app will introduce My NHS GP, utilizing AI to assist patients in navigating healthcare services by assessing their symptoms and providing relevant guidance. Users will have the ability to book both remote and in-person appointments, manage prescriptions, enroll in clinical trials, and verify vaccination status. The revamped app aims to eliminate the chaotic 8am rush for GP appointments, predicting significant cost savings. Furthermore, the system will integrate a single patient record accessible to both patients and healthcare professionals by 2028, with additional support for pharmacies in managing long-term conditions.
The NHS app will expand with My NHS GP, using AI to help patients navigate services by assessing symptoms, asking questions, and offering guidance.
Patients can book remote or face-to-face appointments, manage prescriptions, enroll in clinical trials, and check vaccination status through the app.
By digitizing appointment bookings, the NHS app aims to end the scramble for GP appointments while potentially saving £200 million over three years.
From summer, easy-to-understand league tables will help patients choose care options, supplemented by data on waiting times, patient ratings, and quality of care.
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